Privacy Policy

Last updated: January 2026

PainFree Sleep Co (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our site, you agree to the practices described in this policy.

Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

Personal Information

This may include:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely by our payment providers)

  • Order history

Automatically Collected Information

When you browse our site, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on our site

  • Referring URLs

This information helps us improve site performance and user experience.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you about your purchase or account

  • Provide customer support

  • Improve our website, products, and services

  • Send promotional emails or updates (you may opt out at any time)

  • Detect and prevent fraud or misuse of our services

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties necessary to operate our business, such as:

  • Payment processors

  • Shipping and logistics partners

  • Website and analytics providers

  • Email and marketing platforms

These providers are required to protect your information and use it only for authorized purposes.

Payment Security

All payments are processed through secure, encrypted payment gateways. We do not store or have direct access to your full payment details.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze site traffic

  • Improve performance and personalization

You can disable cookies through your browser settings, but some features of the site may not function properly.

Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your personal data

  • Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and operate our business.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: support@painfreesleep.co